WP Lotus

I maintain your WordPress site. You retain your peace of mind.

Don't worry. I'll keep your website running smoothly.

  • You're busy with your job. You aren't a WordPress guru, and you shouldn't have to be.
  • Who has extra time to backup your website, keep everything updated, monitor uptime, and run security scans?
  • I have the time, because that's my job. I'll keep your WordPress site running well, so you can focus on your job.

Keep WordPress updated

Ensuring that WordPress, its themes, and plugins are all updated regularly is imperative to maintain a secure site.

Regular security scans

Most site owners don't even realize they've been hacked. Malware scans identify issues, so they can be dealt with swiftly and effectively.

Quick Fixes

Need a plugin configured? A widget added? Sometimes you just need someone to handle quick fixes and small website issues.

Off-site backups

Solid, up-to-date backups are critical. We'll make sure you have reliable backup if anything ever goes wrong.

Uptime monitoring

Downtime happens. What's important is to be the first to know when a site is down, so we can work to get you back online as fast as possible.

Support

I'm here to guide you and support you when you need help with your WordPress website. I'm here to help you have peace of mind.

You Don't Have The Time For All This

You're busy. You have a to-do list that never seems to end, and yet, somehow you're supposed to keep your WordPress website up and running? 

It's not your job to know how or when to update WordPress core files, plugins, and themes. You aren't supposed to learn the ins and outs of backups and monitoring. I can help.

 

Hi. My name is Donna Cavalier.

I've been helping small businesses manage and maintain their WordPress websites since 2004. My clients trust me to take good care of their sites.

Allow me to help you. Start by choosing a plan below.

Choose the perfect plan

Every site has different needs. Choose the plan that works best for you.

Essential

$40

Per month

Just the essentials needed to effectively and safely maintain your WordPress website.

  • Weekly Backups
  • Weekly Updates
  • Monthly Security Scans
  • 24/7 Upttime Monitoring
  • 2 Quick Fixes
  • Email Support

Plus

$125

Per month

All of the essentials plus more help and more support options to help you get things done.

  • Daily Backups
  • Daily Updates
  • Weekly Security Scans
  • 24/7 Uptime Monitoring
  • 4 Quick Fixes / Month
  • Email & Skype Support

Premium

$250

Per month

When you need all the extras because your site is the lifeblood of your business.

  • Daily Backups
  • Daily Updates
  • Daily Security Scans
  • 24/7 Upttime Monitoring
  • 12 Quick Fixes
  • Speed Optimization
  • 1 Hour Consultation / mo.
  • Video Tutorials As Needed
  • Email / Skype / Phone Support

Plan Feature Descriptions

Backups - All backups are stored offsite at a secure remote location, so if anything happens to your site, the backup won't go down with it. That helps ensure we always have a backup to restore from.

Updates - Ensures any WordPress core updates, WordPress plugin updates, or WordPress theme updates are handled on a timely basis, so vulnerable code is patched quickly. 

Security Scans - Your site is scanned routinely to check for any malware. The sooner a problem is detected, the sooner it can be fixed, and the less chance there is of having even bigger problems to deal with.

Uptime Monitoring - Your site is scanned 24/7, every 5 minutes, to check that it is still up and running. The sooner we know when a site goes down, the more quickly we can resolve problems and get it back up and running.

Quick Fixes - So often, you just need someone to tweak a little CSS, add a plugin and configure it, change some wording, or solve little problems that you don't have time to deal with. A quick fix is the ability to make use of my time for small jobs that take less than 1/2 hour.

Speed Optimization (Premium Plan only) - Site will be optimized to increase the speed with which it loads. Don't make your visitor wait for pages to load. Keep them (and Google) happy with a fast-loading site. 

Consultation (Premium Plan only) - When you just need someone experienced with WordPress to consult with, I am here. We can talk about ideas or problems. I can make suggestions about strategies or plugins, etc. If it's related to WordPress, let's discuss it.

Video Tutorials (Premium Plan only) - Often, site owners would like to see a visual screencast tutorial that helps them see exactly how a process works. If a process is a little complex, or if you just prefer learning via video, I can supply short video tutorials to explain a process.

Support - Depending upon your plan, you can receive support via email, skype or phone. 

Frequently asked questions

Is There A Contract?
How Can I Cancel?

You have the ability to cancel via PayPal at any time. You aren't dependent upon anyone else to cancel it for you. You're in control!

Why Is This Useful To Me?
What Access Do You Need?

I will need WordPress admin, FTP and CPanel access.

If you are unsure of how to provide me with those details, go ahead and sign-up, and I will contact you shortly to help you find the information you need to give to me.

I take extreme care to ensure security of your personal information, login credentials, and all other information you provide me.

Can You Prevent My Site From Being Hacked?

Nothing is unhackable, but I will do everything I can to keep your site safe and secure.

In the event a security issue does occur, my goal is to respond immediately within business hours.  

In the event your site is hacked, I can turn your case over to one of the top WordPress site cleaners I know. Michael VanDeMar is the developer of one of the most well-known WP security plugins, Login Lockdown. He is a trusted partner that I work with regularly. He will contact you with an estimate to clean the hacked site. His prices are the fairest in the industry!

Keep in mind that hacks happen to thousands of sites daily and a malware incident will not destroy your online presence. We can quickly help you resolve these issues and clear your flags from search engines.

Once resolved, we will help you to re-submit to Google and/or other search engines for review, removing the malware notice(s).

What If An Update Breaks My Site?

I’ll fix it, or I’ll roll it back to the previous version of the site. Sometimes conflicting plugins need to be replaced and I can help with that too.

What Is A "Quick Fix"?
Do You Provide Support For Multi-Site Installs?

Sorry, no, I do not support multi-site.

Does My Webhost Matter?

I try to work with most web hosts, but in general, yes it does matter. I prefer to work with hosts that have CPanel control panels. Some hosts are simply too old and outdated, preventing me from being able to properly maintain your site. If I find that I cannot work with your host, I will refund your most recent payment, as long as you've provided me with all information within 3 days of signing up. 

Is This Just For WordPress Self-Hosted Sites?

Yes. I only maintain WordPress websites. Please do not sign up if your site is not a WordPress SELF-HOSTED site. (If your site is hosted on wordpress.com, I cannot maintain your site).

In My Clients' Own Words